There are 323 reviews available to view on our profile page at

WHICH? TRUSTED TRADERS

and there are 369 customer approval ratings on our profile page at

THE GUILD OF MASTER CRAFTSMEN

and 145 reviews on

BUY WITH CONFIDENCE

Mark and son did a great job getting our window gleaming after building works caused major dust issue etc. Well done.

Paul, Gloucestershire
February 28, 2018

Mark and Johnny arrived on time with a ready smile. They assessed what needed to be done and went about it in a very professional way. They showed additional courtesies such as changing an inaccessible light bulb and showing us how the sky light opened.

Harold, Gloucestershire
May 26, 2017

The work of cleaning and repairing my guttering was carried out in a professional manner. Extremely pleased with service provided.

Don, Gloucestershire
August 12, 2017

Very quick contact after initial enquiry. Mark was helpful and job completed next day. We have Sash windows which take specialist care. Mark & his team did a fantastic job.

Liz, Gloucestershire
April 11, 2018

I have used Outlook previously so that in itself is a recommendation. On this occasion, I needed the gutters cleaning and the UPVC cladding on the apex cleaned. Also, cleaned were 2 upstairs UPVC windows, which we were badly soiled. I was given an estimate beforehand. Mark arrived on time and did a first class job within the estimated price. Will definitely use again.

Anonymous
September 20, 2018

Gutter emptying and cleaning to a high standard. Right from the word go, Mark provides a thoroughly professional service, with quotes and invoices of a high standard. All work is talked though in advance and advice offered for future reference. Highly recommended.

Anonymous, Cheltenham
September 17, 2018

Outlook Window Cleaning understood to clean my windows on my 1926 house. These are not as straightforward as modern windows, too many small panes. They were very pleasant to deal with and did an excellent job.

Patricia, Gloucestershire
October 2, 2018

I would recommend Mark to anyone. My fascia boards look like new also the gutters have all been cleaned out to a high standard . Mark also fixed a difficult part of the guttering to get reach which was very helpful

Hugh King
October 25, 2017

Honest and reliable service provision. We have used for years. Manage our patients direction, will arrange to return when treatment rooms not in use.

Anonymous
March 8, 2018

Mark was quick to get back and book us in and his service is great and reliable, will use on regular basis.

Claudia
June 26, 2018

Brilliant job, very professional. Some of our windows are in difficult to access areas, nothing was too much trouble for Mark, I was also looking for a window cleaner that still uses ladders. The result is outstanding.

Anonymous
April 18, 2018

Excellent work carried out arrived earlier than expected which was brilliant, exceeded expectations very fair price so have booked in next year.

Toni, Gloucestershire
February 14, 2018

They helped to fix a leaking guttering. They came earlier than they said which was good and the price was as agreed. They were very efficient and friendly.

Katy, Gloucestershire
September 11, 2018

A polite & friendly father and son team who did everything expected to renovate neglected gutters and windows. Excellent communicator and a pleasure to have on site.

Neil, Gloucestershire
August 20, 2018

It was the 'Which? - Trusted Trader' sign on Mr. Hadley's vehicle which led us to booking him. Excellent work - high quality tradesman. Very pleased indeed. Punctual, personable and excellent communicator. Highly recommended.

Patrick, Gloucestershire
June 22, 2017

Over c.5 years outlook have been professional, timely and efficient, but at the same time offering a very personal service. All in all, very good value.

David, Cheltenham
March 6, 2011

Great to find a traditional window cleaner who still uses ladders. Best window clean we have had. Prompt response to enquiry. Very friendly and good value for money.

Katie, Gloucestershire
July 14, 2018

Mark arrived on time, quickly, assessed the job, and performed it in a prompt and effective manner. He was friendly, professional and gave some good advice in addition.

Nigel, Gloucestershire
May 3, 2018

Mark & Johnny are a great team and very good at what they do. We've been customers for a couple of years or so and have no need to look elsewhere.

Anonymous
October 5, 2018

Mark is professional, helpful and flexible in his approach. His workmen were faultless.

Christina, Gloucestershire
May 16, 2018

Very pleased with our gutter joint repair and cleaning. Very pleasant, quick to respond to our original enquiry and efficient. Arrived promptly as agreed, professional and kept informed throughout - work carried out was to a high standard.

Verity
November 26, 2017

Mark and Johnny arrived on time with a ready smile. They assessed what needed to be done and went about it in a very professional way. They showed additional courtesies such as changing an inaccessible light bulb and showing us how the sky light opened.

Harold, Gloucestershire
May 26, 2017

I called Mark on a very wet Saturday to arrange clearance of out leaky gutters. He turned up within 2 hours, gave a quote and did the work as scheduled the following Thursday. Not the cheapest but you get what you pay for! All the proper equipment and did a good clean job. Local and friendly, would thoroughly recommend.

Michael, Gloucestershire
December 4, 2017

From our initial contact Mr Hadley of Outlook Window Cleaning was attentive to our needs. He promptly provided a quote for cleaning our guttering, was punctual and did a very good job. I have booked him again for cleaning the guttering next year.

Ray, Gloucestershire
November 14, 2017

Outlook window cleaning came when they said they would & cleaned out my gutters well, despite having to work in the rain. They were polite & left no mess.

Cherry, Gloucestershire
August 9, 2017

From our initial contact Mr Hadley of Outlook Window Cleaning was attentive to our needs. He promptly provided a quote for cleaning our guttering, was punctual and did a very good job. I have booked him again for cleaning the guttering next year.

Ray, Gloucestershire
November 14, 2017

I was more than satisfied with the work on completion, very friendly and knew what the work needed and how to approach in a very professional manner.

Jackie, Gloucestershire
September 14, 2017

Very pleased with our gutter joint repair and cleaning. Very pleasant, quick to respond to our original enquiry and efficient. Arrived promptly as agreed, professional and kept informed throughout - work carried out was to a high standard.

Verity
November 26, 2017

Mark cleaned my windows, gutters and Fascias. He responded to my initial query promptly. The amount charged was the same as the initial quote. The work was carried out on the day and time he was booked.

Rowena, Gloucestershire
July 25, 2018

Guttering cleared and windows cleaned. Excellent job done. Quick and efficient. Friendly and reliable. Valuable advice given. I will definitely use Outlook Window Cleaning agents and have no hesitation in recommending this trader to others. G. Barrett.

Gill, Gloucestershire
June 8, 2017

I called Mark on a very wet Saturday to arrange clearance of out leaky gutters. He turned up within 2 hours, gave a quote and did the work as scheduled the following Thursday. Not the cheapest but you get what you pay for! All the proper equipment and did a good clean job. Local and friendly, would thoroughly recommend.

Michael, Gloucestershire
December 4, 2017

Friendly, professional father and son team who did a great job on both external and internal windows. Have signed up for quarterly visits in future. Online payment, options suits me - very organised business!

Lynda, Gloucestershire
June 20, 2017

We have used outlook for over five years. We have a four storey Regency terraced house and cleaning the windows is fairly challenging. Mark is reliable, courteous and efficient and is quite happy to help with other related jobs such as clearing gutters or valleys. I would recommend him without hesitation.

Nigel Cowan, Cheltenham
June 30, 2011

Mark and his team returned my email quickly and arranged a visit to review the property. Their quote was reasonable, especially for hand cleaning, and they were able to do the first clean at the same time. They are friendly and approachable. I have booked them in every 2 months for our 3 storey town house.

Christine
October 6, 2018

I would recommend Mark to anyone. My fascia boards look like new also the gutters have all been cleaned out to a high standard . Mark also fixed a difficult part of the guttering to get reach which was very helpful

Hugh King
October 25, 2017

Needed to get the whole house exteria cleaned, a huge job, Mark however was able to used his experience to excellent effect. The finished results didn't disappoint, great attention to detail - very pleased. The whole service was carried out quietly, efficiently and in a business like manner, would have no hesitation in dealing with this tradesman again.

Anonymous
March 22, 2018

Mark has always been pleasant, smart in appearance and does an excellent job in whatever he has been asked to do. He has cleaned my windows for 10 years and this is a recommendation in itself.

Erica P, Gloucestershire
October 26, 2017

Mark and his son did a great job of cleaning our rather neglected windows. Very professional in his approach. Would recommend.

Pam, Gloucestershire
June 1, 2018

Quick & efficient.

D, Gloucestershire
June 21, 2018

Offered a very good service in a timely manner, came to look at the job in hand, left me with description of work required and cost, I was happy to book an appointment for the work to be completed. Arrived as planned, completed work in a professional manner, a great job!

Mrs Price
September 7, 2018

I have used the window cleaning services of Outlook for many years on my house in the park, Cheltenham and have found them very satisfactory, highly trustworthy and completely reliable over that period.

Michael, Cheltenham
March 11, 2011

Came to quote the same afternoon as called. Job - gutter clearing - done two days later, quickly and efficiently.

Anonymous
October 4, 2018

Mark's work was exceptional, apparently a lot in the guttering which I saw & can well believe. Went over & beyond what I was expecting for him to do.

Emma, Gloucestershire
February 15, 2018

Great job by window cleaner who still uses ladders.

Anne, Gloucestershire
March 27, 2018

We used Mark Hadley at Outlook Window Cleaning to fix and clean out our gutters and conservatory valleys, as well as clean all the external windows and conservatory roof. They were on time, very professional and took care over each stage of the job, with fixes and other items very well explained. Very professional and highly recommended.

Steven, Gloucestershire
August 17, 2018

Guttering, soffits and fascia on my bungalow were cleaned extremely well and now look spotless.

Elizabeth, Gloucestershire
May 12, 2017

After several attempts to find a reliable, trustworthy and reasonably priced window cleaner we were lucky enough to find outlook window cleaning who fitted all of these requirements. As well as this they are efficient, friendly and conscientious which makes them an even better find!

Janice Vincent, Admin Manager, International Plywood (Importers) Ltd, Innsworth
March 30, 2011

Just started to use outlook window cleaning. Mark is prompt, professional and does an excellent job at a fair price.

John, Gloucestershire
May 17, 2018

We have a bed and breakfast in Cheltenham and it's really important to us and our guests to see our wonderful views, outlook does a brilliant job, always prompt and they don't like tea breaks!

Lynn and Kelvin, Cheltenham
March 4, 2011

Mark and his son Johnny arrived on time and were professional, they explained exactly what needed to be done and cleared my gutters the "old fashioned" way by hand - which I prefer. I will certainly be using their services again.

Jan, Gloucestershire
October 7, 2017

Which? Trusted Traders

Recommended by 100% of customers
4.8

323 Reviews

Customer Service 4.9
Quality 4.9
Value 4.6
Average rating based on 369 responses

Based on 145 reviews

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